Terms of Service | Bleu Truffle Kitchens

These terms apply to your use of bleutruffle.com and to services booked from Bleu Truffle Kitchens. Using this site means you accept them.

Who you are contracting with

Bleu Truffle Kitchens, a private chef and event cooking business operating in Sacramento, California, founded and operated by Alfred Nickson. Bleu Truffle Kitchens is a trading name of Bleu Truffle Brands LLC.

Contact: info@bleutruffle.com or (916) 200-5264, 11am to 6pm.

What this site does and does not do

This site describes private chef and event services and lets you send an inquiry. It does not take payment and it does not confirm a booking.

Submitting the inquiry form does not reserve a date. Nothing is booked until Chef Al confirms the details with you in writing.

Quotes and bookings

Private chef and event work is quoted per event. Guest count, the menu, the length of service and travel all affect the figure. A quote is valid for the scope described in it. If the guest count or the menu changes, the quote changes.

A date is held once a retainer is received. Retainers and deposits are non refundable, because a held date is a date that could not be sold to anyone else. Catering bookings are governed by the catering cancellation and deposit policy, published in full and reproduced below.

Cancellations and refunds

For individual meal orders: orders may be cancelled a full 24 hours before the scheduled pickup or delivery time for a full refund. Cancellations made less than 24 hours prior are non refundable. Once an order enters preparation it cannot be cancelled. All funds are returned to the original payment method.

For private chef evenings: the deposit is non refundable. If you need to move a date, tell us as early as you can and we will do what we reasonably can to accommodate it. If Chef Al has to cancel a private chef evening for any reason, you receive a full refund of everything you have paid, including the deposit.

Catering cancellation and deposit policy

Booking retainer: A 50 percent non refundable retainer secures and reserves your event date. Your date is not booked until the retainer has been received.
Final payment: The remaining 50 percent is due on your balance date: 3 days before Maison Bleu, 7 days before Bleu Réserve, 10 days before Bleu Elite. The larger the event, the earlier the food, staffing and rentals have to be committed, so the larger tiers settle sooner.
Cancelling before your balance date: The 50 percent retainer remains non refundable. At Bleu Truffle Kitchens' discretion it may be transferred once to a rescheduled date, subject to availability and any pricing changes.
Cancelling after your balance date: The full contracted balance is due, including the remaining 50 percent if it has not been paid, because food, staffing, preparation and rentals have already been committed.
If Bleu Truffle Kitchens cancels: If Bleu Truffle Kitchens has to cancel for reasons within its control, every payment received is refunded.
Circumstances beyond either side's control: If an event cannot go ahead because of something neither side controls, a wildfire, a power failure, a public emergency, serious illness or a venue closing, it is not treated as a cancellation by either party. The date is moved at no charge, and if no workable date can be found, every payment received is refunded.
Date changes: Requests to move a date are subject to availability and are not guaranteed. An approved new date may be repriced against the new date, guest count, menu or scope.

Submitting your retainer acknowledges and accepts this policy.

Your kitchen and your site

For in home service you are responsible for providing safe, working access to the cooking space you described, including power and water. If the kitchen turns out to be substantially different from what was described, the menu may have to change on the day.

Food, allergies and dietary needs

Bleu Truffle Kitchens takes food allergies seriously. Proper sanitation, handwashing, gloves and ingredient separation are used to minimize cross contact. Customers must disclose allergens before ordering. The kitchen is not allergen free and cross contact cannot be fully eliminated.

You are responsible for telling us about allergies and dietary requirements before the menu is finalized. If you have a severe allergy, please raise it directly rather than only in a form field, so it can be discussed properly.

Bleu Truffle Kitchens is an organic kitchen. Organic proteins and produce are the standard on every order and local suppliers come first. If something you have asked for has no organic form available, Chef Al will tell you before you order rather than substitute for it quietly.

Bleu Truffle Kitchens does not hold USDA organic certification, which audits a facility and its records rather than describing what a kitchen buys, and does not display the USDA seal.

Text messages

If you tick the consent box on the inquiry page, you agree to receive calls, texts (SMS) and emails from Bleu Truffle Kitchens at the number and email you provide, including by automated means.

Program: service and scheduling messages relating to your inquiry or booking.
Consent is not a condition of purchase. You can book without it.
Message frequency varies.
Message and data rates may apply. Your mobile carrier's charges are yours.
Reply STOP to any message to opt out. Reply HELP for help.
Carriers are not liable for delayed or undelivered messages.

Mobile opt in data and consent are never shared, sold or transferred to third parties for marketing purposes. See the Privacy Policy.

Photography

Chef Al may ask to photograph the food he prepares at your event. He will ask first, and no photograph of you, your guests or your home is published without your permission.

Images on this site

Dish images on this site are presentation images supplied by Bleu Truffle Kitchens. Portions, plating and garnish vary by event and by the menu agreed with you.

Intellectual property

The Bleu Truffle Kitchens name, logo, wordmark, recipes, dish names and site content belong to Bleu Truffle Kitchens. Please do not reuse them without permission.

Limitation of liability

To the fullest extent permitted by California law, Bleu Truffle Kitchens is not liable for indirect or consequential losses arising from the use of this site or from services booked through it. Nothing in these terms limits liability where the law does not allow it to be limited.

Changes to these terms

These terms may be updated. The date at the top changes when they do. The terms that apply to your booking are the ones in force when the booking was confirmed.

Governing law

These terms are governed by the laws of the State of California, and any dispute will be handled in the courts of the State of California.

Plain English note

These terms are a starting template prepared for a small business. They are not legal advice. Chef Al should have them reviewed by a California attorney before relying on them.